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Full-Service IT

Your full-service IT team — without the full-time overhead.

On-site technicians, unlimited remote support, device management, identity administration, and testing coordination. Everything your school needs, covered.

IT specialist helping student with Chromebook

No hourly rates. No caps. No surprises.

One flat monthly rate covers every support request, every device, every user. Period.

Flat Rate.
Everything Included.

What's included.

From the hardware in a student's hands to the cloud security protecting their identity.

On-Site Support

A dedicated technician in your building, scaled to your school's size — anywhere from one to five days per week. They're not just troubleshooters. They're decision-makers who know your staff, your systems, and your priorities. Problems get solved on the spot, not after a week of back-and-forth emails.

Remote Helpdesk

Unlimited remote support for every staff member and student. No ticket limits, no wait-for-the-next-visit delays. We resolve most issues same-day through remote tools.

Same-Day
Resolution

Device Fleet Management

We manage the full lifecycle of every device in your building — from procurement and configuration to deployment, maintenance, and eventual retirement. Chromebooks, laptops, desktops, tablets, and peripherals.

Identity & Access Management

User accounts, permissions, security policies, and single sign-on — managed across Google Admin Console, Apple School Manager/MDM, Azure Active Directory, and any other platforms your school uses.

Testing Support

MCA, FastBridge, ACCESS, and other mandated assessments require reliable technology and someone who knows how to set it up. We coordinate with your staff before, during, and after testing windows.

Device deployment image

How we manage your devices.

1

Procure

We coordinate with vendors to get the best pricing on hardware. We don't sell devices or mark up costs — we leverage our relationships so you get competitive quotes directly.

2

Configure

Every device gets imaged, enrolled in your management console, configured with the right apps and policies, and tagged in our asset tracking system before it reaches a single user.

3

Deploy

Devices are distributed to staff or students with clear documentation. We handle the logistics of large-scale rollouts during breaks and smaller deployments throughout the year.

4

Support

Ongoing troubleshooting, repairs, software updates, and user support for every device in the fleet. If something breaks, we fix it or replace it — no extra charge.

5

Retire

When devices reach end-of-life, we handle data wiping, de-enrollment, and responsible disposal or recycling.

See what fully managed IT looks like.

We'll walk you through exactly how our support works day-to-day — including response times, on-site scheduling, and how we handle the things that keep you up at night.